Terms of service.

Effective Date: 2/12/2025

By accessing and using revampedbybrit.com ("we," "our," or "us"), including any services, content, or features offered on our website, you ("you," "your," or "client") agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

1. Services Provided
Revamped By Brit LLC offers professional hairstyling services, including but not limited to color services, cuts, extensions, and consultations. These services are provided by a licensed and trained professional, and availability may vary depending on the time and scheduling.

2. Appointment Booking and Payment

  • Booking: You may book services directly through our website or other designated booking platforms. By booking an appointment, you agree to provide accurate, up-to-date information regarding your booking and contact details.

  • Payment: Payment for services is due at the time of service. We accept cash, debt card, credit card, NFC mobile payment such as Apple Pay, Google Pay and Samsung Pay. Payment plans may be available and will be discussed directly with you during the consultation.

  • Cancellations: You must provide at least 48 hour notice if you need to cancel or reschedule your appointment. Failure to do so may result in a cancellation fee of 50 percent of the service total.

3. Client Responsibilities

  • Consultations: All clients are required to complete a consultation before receiving services. This ensures we understand your hair goals and any special considerations.

  • Health and Safety: Clients must inform us of any allergies, sensitivities, or medical conditions that may impact the services we provide.

  • Aftercare: Clients agree to follow aftercare instructions provided to maintain the quality and longevity of their services. Failure to follow aftercare instructions may lead to unsatisfactory results.

4. Refunds and Disputes

  • Refunds: We do not offer refunds for completed services. However, if you are dissatisfied with your service, please contact us within 7 days of the completed service date so we can attempt to resolve any issues.

  • Disputes:
    In the event of a dispute regarding the services provided by Revamped By Brit LLC or the terms outlined in these Terms of Service, we encourage clients to contact us directly to address and resolve the issue in a fair and timely manner. Our goal is to maintain a positive experience for all clients.

    • Contact Us First: If you are dissatisfied with a service or have any concerns, please reach out to us via email at revampedbybrit@gmail.com. We will make every effort to respond within 48 hours and work with you toward a resolution. This may include offering a redo of services, providing a partial refund, or another mutually agreeable solution.

    • Alternative Dispute Resolution: If a resolution cannot be reached through direct communication, we will attempt to resolve the issue through mediation. Mediation is an informal process where a neutral third party helps facilitate an agreement. Both parties agree to participate in mediation in good faith before pursuing any further legal action.

    • Arbitration: If mediation is unsuccessful, the dispute may be resolved through binding arbitration. Arbitration will take place in Phoenix, Arizona, and both parties agree to abide by the decision of the arbitrator. The cost of arbitration will be shared equally between the parties, unless the arbitrator determines otherwise.

    • Governing Law: These terms and any disputes will be governed by the laws of the state of Arizona, without regard to its conflict of law provisions.

    • Legal Fees: If legal action becomes necessary, the prevailing party will be entitled to recover reasonable attorneys' fees and costs from the other party.

5. Limitation of Liability
Revamped By Brit LLC is not responsible for any injuries, damage to personal property, or dissatisfaction resulting from the services provided. While we strive to provide the highest quality services, results may vary based on individual hair types and conditions.

6. Intellectual Property
All content, trademarks, and logos on this website are the property of Revamped By Brit LLC and may not be used, reproduced, or distributed without prior written consent.

7. Privacy and Data Collection
By using our services, you agree to our Privacy Policy. We collect and use your personal information solely for the purposes of providing our services and improving the customer experience. For more details on how we handle your personal information, please review our Privacy Policy.

8. Modifications
We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page with the updated date. By continuing to use our services after changes are posted, you accept the new terms.

9. Governing Law
These Terms of Service are governed by the laws of the state of Arizona. Any disputes that arise under them will be resolved in the applicable courts of Arizona.

10. Contact Us
If you have any questions or concerns regarding these Terms of Service, please contact us at:
Revamped By Brit LLC
480-420-6733
revampedbybrit@gmail.com